FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: `md5(APP_KEY + attachment_id + size)`. Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.

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Vendors Products
Freescout Helpdesk Subscribe
Freescout Subscribe
Advisories

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Fixes

Solution

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Workaround

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History

Tue, 21 Apr 2026 02:45:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Tue, 21 Apr 2026 01:45:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, attachment download tokens are generated using a weak and predictable formula: `md5(APP_KEY + attachment_id + size)`. Since attachment_id is sequential and size can be brute-forced in a small range, an unauthenticated attacker can forge valid tokens and download any private attachment without credentials. Version 1.8.213 fixes the issue.
Title FreeScout has Predictable Attachment Token that Allows Unauthenticated Private File Download via Brute Force
Weaknesses CWE-330
CWE-340
References
Metrics cvssV4_0

{'score': 8.8, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:P'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-04-21T01:38:50.117Z

Reserved: 2026-04-13T19:50:42.115Z

Link: CVE-2026-40496

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-04-21T02:16:08.350

Modified: 2026-04-21T02:16:08.350

Link: CVE-2026-40496

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-04-21T02:30:25Z

Weaknesses