{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-4654", "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "state": "PUBLISHED", "assignerShortName": "Wordfence", "dateReserved": "2026-03-23T15:00:10.423Z", "datePublished": "2026-04-08T07:43:02.627Z", "dateUpdated": "2026-04-08T07:43:02.627Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599", "shortName": "Wordfence", "dateUpdated": "2026-04-08T07:43:02.627Z"}, "affected": [{"vendor": "awesomesupport", "product": "Awesome Support \u2013 WordPress HelpDesk & Support Plugin", "versions": [{"version": "0", "status": "affected", "lessThanOrEqual": "6.3.7", "versionType": "semver"}], "defaultStatus": "unaffected"}], "descriptions": [{"lang": "en", "value": "The Awesome Support \u2013 WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter."}], "title": "Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter", "references": [{"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"}, {"url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"}, {"url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail="}], "problemTypes": [{"descriptions": [{"lang": "en", "description": "CWE-639 Authorization Bypass Through User-Controlled Key", "cweId": "CWE-639", "type": "CWE"}]}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "baseScore": 5.3, "baseSeverity": "MEDIUM"}}], "credits": [{"lang": "en", "type": "finder", "value": "Michael Iden"}], "timeline": [{"time": "2026-03-23T15:15:19.000Z", "lang": "en", "value": "Vendor Notified"}, {"time": "2026-04-07T00:00:00.000Z", "lang": "en", "value": "Disclosed"}]}}}

{}

{"cveTags": [], "descriptions": [{"lang": "en", "value": "The Awesome Support \u2013 WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter."}], "id": "CVE-2026-4654", "lastModified": "2026-04-08T08:16:24.237", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 5.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 1.4, "source": "security@wordfence.com", "type": "Primary"}]}, "published": "2026-04-08T08:16:24.237", "references": [{"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail="}, {"source": "security@wordfence.com", "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve"}], "sourceIdentifier": "security@wordfence.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-639"}], "source": "security@wordfence.com", "type": "Primary"}]}

{}

{}