{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-48190", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "state": "PUBLISHED", "assignerShortName": "OTRS", "dateReserved": "2026-05-21T07:53:13.254Z", "datePublished": "2026-06-01T03:32:53.621Z", "dateUpdated": "2026-06-01T03:32:53.621Z"}, "containers": {"cna": {"affected": [{"defaultStatus": "unknown", "modules": ["External Interface", "ConfigItem List"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"lessThanOrEqual": "2026.3.x", "status": "affected", "version": "2026.x", "versionType": "patch"}]}], "datePublic": "2026-06-01T07:00:00.000Z", "descriptions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and <code>CustomerGroupSupport</code>&nbsp;has to be used to be affected.<p></p><p>This issue affects OTRS: </p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.4.X</li></ul><p></p>"}], "value": "An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport\u00a0has to be used to be affected.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X"}], "impacts": [{"capecId": "CAPEC-54", "descriptions": [{"lang": "en", "value": "CAPEC-54 Query System for Information"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "format": "CVSS", "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "problemTypes": [{"descriptions": [{"cweId": "CWE-276", "description": "CWE-276 Incorrect Default Permissions", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2026-06-01T03:32:53.621Z"}, "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2026-04/"}], "solutions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches<br>"}], "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches"}], "source": {"advisory": "OSA-2026-04", "defect": ["Ticket#2026052110000171", "Issue#3939"], "discovery": "USER"}, "title": "Incorrect handling of permissions in External Interface Config Item List module", "x_generator": {"engine": "Vulnogram 0.1.0-dev"}}}}

{}

{"cveTags": [], "descriptions": [{"lang": "en", "value": "An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport\u00a0has to be used to be affected.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X"}], "id": "CVE-2026-48190", "lastModified": "2026-06-01T04:16:22.857", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}]}, "published": "2026-06-01T04:16:22.857", "references": [{"source": "security@otrs.com", "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-04/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-276"}], "source": "security@otrs.com", "type": "Secondary"}]}

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